LiveWatch Security vs MONI Smart Security vs Frontpoint Security: Home Security Systems and Alarm Monitoring Companies Reviewed
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LiveWatch Security vs MONI Smart Security vs Frontpoint Security: Home Security Systems and Alarm Monitoring Companies Reviewed

LiveWatch Security has what they call a two-layer home security system. This will secure outside doors, and uses indoor motion sensors to protect your home or apartment, and is simple to set up. The MONI Smart Security system includes numerous security options that allow you to get live video or recorded videos. AARP members get a 15% discount and MONI has installers that will install your new home security system. Frontpoint Security includes carbon monoxide sensors, smoke and heat sensors, and water and flood sensors with each plan. You can connect more than 30 sensors to their wireless control panel.
Covered in this report
LiveWatch Security — Best Features
LiveWatch Security offers a 2-year warranty. If anything breaks during the first 2 years, they will replace it for free.
They offer a 1-year guarantee that states if you do not like the security system, you can return it within 365 days for a full refund on the equipment, and you can cancel at any time.
Best for: Anyone with a home, vacation home or apartment that needs a good home security system that is easy to install.
MONI Smart Security — Best Features
AARP members get a 15% discount on their basic home security plan plus additional savings with other home security plans and free installation.
With their affordable cameras, you can get live or recorded video. You can also get text or email alerts with images, whenever you need to know what is happening at your home.
Best for: Customers that need a home or business security system with cameras and video recording technology.
Frontpoint Security — Best Features
Their wireless system can connect with up to 39 sensors and your mobile devices.
They also have carbon monoxide sensors, smoke and heat sensors, and water and flood sensors included in each plan.
Best for: Customers that need an easy to set up home security system for their home or apartment that includes fire, carbon monoxide, and flood sensors.
Review

LiveWatch Security

LiveWatch Security was founded in 2002 by Chris Johnson. Before he founded the company, he was a paramedic in Kansas and Director of the county EMS service. During this is when he saw firsthand how important fast communication and response time is. When he started LiveWatch Security, he brought cutting-edge home security technology, to the industry to protect all individuals and families. The company is rated A+ by the Better Business Bureau.

LiveWatch Security Features

  • They offer a 1-year guarantee that states if you do not like the security system, you can return it within 365 days for a full refund on the equipment.
  • You can cancel at any time.
  • LiveWatch Security also offers a 2-year warranty. If anything breaks during the first 2 years, they will replace it for free.
  • 24/7 professional monitoring.
  • Alarm alerts are sent via SMS, email and the web.
  • Easy false alarm clearance.
  • Location based control.
  • Smart home automation apps.

LiveWatch Security Systems

LiveWatch Security offers a large variety of security products for all types of situations and locations. You can easily search for the type of security products by the following:

  • By Property: Home, apartment, small business, and vacation home
  • By Type: Wireless home security, Internet-based security, and custom alarm systems
  • By Need: Family protection, pet monitoring and security, and property protection

How LiveWatch Security Works

LiveWatch Security calls their security systems Plug & Protect.

  • LiveWatch Security will pre-configure your home security system and then send it to you. You can also reprogram your system whenever you need to using their instruction manual or their 24-hour tech support.
  • Once you receive your home security system, just plug it in, and activate it.
  • The LiveWatch Security home security system uses what they call 2-layer protection. This will secure outside doors, and uses indoor motion sensors.
  • You can control your alarm system from the control panel or using their app on your smartphone.
  • Their alarm alert system will notify you immediately (ASAPer) by mobile alerts the second an alarm is triggered. You can then resolve the alarm and if you are unavailable, LiveWatch Security’s monitoring center will send the police.
  • You can also add to your home security system as you wish. You can add a floodlight sensor, and a smart door lock.
  • Their home security system can serve as a hub for as many as 40 security and smart home devices.
  • You can find LiveWatch coupons at Groupon and Promocodewatch.

With the LiveWatch Security home security system, you do not need a maze of sensors all over to secure your home. With a few well placed door and motion sensors, you get two layers of protection without all that wiring.

You can put motion detectors anywhere in your home, doors, windows, hallways, etc. One question most people have is about pets triggering the motion detectors. Pets under 40 pounds will not trigger the motion alarms. If you have a dog over 40 pounds, just put the motion sensors high enough so that the dog walking around will not trigger the alarms.

LiveWatch Security ASAPer

LiveWatch Security has an alert system that they call ASAPer, which sends immediate notifications to a preselected group of contacts. When an event, like a break-in occurs, ASAPer will notify this group at the same time. You can then chat in real time with this group, and fix the problem or take appropriate action.

LiveWatch Security Plan Prices

LiveWatch Security offers three monitoring plans to choose from, each with the following features:

Mobile Pro

Total Home

Total Home + Video

$34.95 / Month

$39.95 / Month

$49.95 / Month

ASAPer

ASAPer

ASAPer

24/7 Monitoring

24/7 Monitoring

24/7 Monitoring

Remote Arm and Disarm

Remote Arm and Disarm

Remote Arm and Disarm

Crash & Smash Protection

Crash & Smash Protection

Crash & Smash Protection

Live Voice Assist

Live Voice Assist

Live Voice Assist

 

Smartphone Control

Smartphone Control

 

Home Automation

Home Automation

 

Location-based Control

Location-based Control

 

Real Time Alerts

Real Time Alerts

 

Smart Image Capture

Smart Image Capture

   

Live Video Streaming

   

Includes Security Camera

Once you decide on which home security system you would like, you will then be shown a list of everything that is included, and from there you can add on more security products. You can add more door sensors, motion sensors, and keychain remotes.

LiveWatch Customer Ratings

LiveWatch Security has excellent customer ratings. They are rated 9.45 out of 10 on TopTenReviews.com and 9.7/10 on TrustPilot.com. A few customer comments include:

  • What a great company to deal with! They do what they say and help you if there are any issues. You can't ask for better service. I replaced my less than helpful previous company with LiveWatch. Now I am confident about both my home and business!”
  • I use the system at new homes under construction. The motion detectors with built in cameras are great. Set the alarm off, and I have the thief’s picture!”
  • Ordering, delivery, and setup were all excellent and system integrated with my current Zwave devices easily. Highly recommended!”

MONI Smart Security

MONI Smart Security was formerly known as Monitronics, is now one of the largest home security monitoring companies in the U.S. They have over 1 million residential and business customers and have won numerous awards that include:

  • Four-time Consumers' Choice Award recipient (2012, 2013, 2014, 2015).
  • Five-time Frost & Sullivan North American Alarm Monitoring Company of the Year (2008, 2010, 2011, 2013, 2014).
  • Security industry’s Police Quality Dispatch award for false alarm reduction (2013).
  • Their alarm response center has been awarded the CSAA Five Diamond Certification

MONI Smart Security Solutions

MONI Smart Security offers different plans and products to fit your home security needs. They offer the following security solutions:

  • The latest video cameras
  • Smart control touch panel
  • Fire and heat detection
  • Sensors for motion, flooding, freezing, and carbon monoxide
  • You can control security system from anywhere
  • Works with Amazon Echo, Nest, Apple Watch, smart door locks and garage door controllers

MONI Smart Security Connected Home Features

MONI Smart Security will give you all of the tools to automate your home security and let you know exactly what is going on at your home.

  • With affordable cameras, you can get live or recorded video. You can also get text or email alerts with images, whenever you need to know what is happening at your home.
  • Remote access to your lights lets you turn them on or off remotely so it appears as if someone is home.
  • Your smartphone can lock and unlock doors and will notify if someone tries to open your doors. You can give a password to a neighbor if you should need to.
  • Using your smartphone, you can check if the garage door is open and close it.
  • Control your heating and cooling remotely.
  • Answer your doorbell from anywhere remotely with your smartphone.

MONI Smart Security Plans and Prices

MONI Smart Security sells three home security plans. Each plan comes with the following free equipment and services:

  • Full color touch screen panel
  • Indoor video camera
  • Pet sensitive motion detector
  • Keychain remote

MONI Smart Security plans and features are as follows:

 

Standard

Hometouch

Hometouch Premier

Starts at:

$34.95 / month

$44.95

$54.95

Indoor video camera

 

Optional

Yes

Heat, Smoke and Freeze Monitoring *

Yes

Yes

Yes

Carbon Monoxide Monitoring *

Yes

Yes

Yes

Water Detection *

Yes

Yes

Yes

Medical Monitoring *

Yes

Yes

Yes

Two Way Voice

Optional

Optional

Yes

Remote Arm / Disarm

 

Yes

Yes

Email and Text Alerts

 

Yes

Yes

Live and Recorded Video

 

Optional

Yes

Garage Door

 

Optional

Yes

Door Locks

 

Optional

Yes

Lights

 

Optional

Yes

  • Additional charge for the equipment and there is an activation fee of $149.

MONI Smart Security Discounts

AARP members get a 15% discount on their basic home security plan plus additional savings with other home security plans and free installation.

MONI Smart Security Customer Ratings

MONI Smart Security has good customer ratings and they reply to help with any problems or negative comments on TrustPilot.com. They were rated 8.83 out of 10 on TopTenReviews.com and rated 7.8/10 on TrustPilot.com with the following customer comments:

  • So impressed with your technician. He was professional and so helpful when here. I am in the midst of my Mom's final health problem and his help understanding my situation was wonderful.”
  • The initial walk through happened on-time and then I received a complete review of the costs. I was able to set up the installation date and time. The installation tech was on time and within an hour we were ready.”
  • Great company, have been with them for about 8 years and have committed for another 5 years. Every time I call I get great customer service as well. I'd recommend it to all family and friends.

The main complaint is rushed installation by hurried installers and it is hard to cancel. Make sure you understand the contract and cancellation process.

Frontpoint Security

Frontpoint Security was founded in 2007 by a group of home security experts. They decided to create a different kind of home security company, one that featured effective technology to keep you, your family, and property safe. They are accredited and rated an A+ by the Better Business Bureau.

Frontpoint Home Security Product Features

Frontpoint Security is easily customizable and simple to set up. Their wireless system can connect with up to 39 sensors and your mobile devices. The control box has battery backup in case of power outages.

  • Control Panel: The Frontpoint Security control panel is a wireless connection to all of the sensors in your home. The control panel comes with a free cellular link for a reliable and constant connect. If any of the sensors are ripped out, the control box will sound a loud siren.
  • Intrusion Sensors: Frontpoint Security offers all types of intrusion sensors include door and window sensors, recessed door sensors, garage door sensors, glass break sensors, motion sensors, and image sensors.
  • Environment Sensors: These sensors protect your home and family with carbon monoxide sensors, smoke and heat sensors, and water and flood sensors.
  • Cameras: Frontpoint Security offers a good selection of cameras that include wireless indoor cameras, wireless outdoor cameras, and doorbell cameras.
  • Home Automation: These products can save you time with products to automatically control lights, keypad door locks, and the thermostat.
  • Medical Security: In the event of a medical emergency, they are there to help and contact local authorities and send help right away.
  • Panic Button: They also include a panic button, which is great for elderly or handicapped family members.

Setting Frontpoint Security Up

Setting up the Frontpoint Security system is easy and you can do it yourself with these steps. Frontpoint Security pre-configures control for all of your sensors, plug into a wall outlet, place your sensors, and call Frontpoint Security to activate the system, place your sensors per the instructions, and then get the codes you will need. It is that simple.

Frontpoint Security also has free mobile apps to customize alerts, arm and disarm, view sensors, alarm history, and check visitor history from anywhere. They have apps for Android, iPhone, and iPad.

Frontpoint Security Plan Prices

All of the Frontpoint Security plans include the following features that are in their Protection plan:

Frontpoint Security has three plans to choose from. Their Protection Plan comes with all of the features listed above and costs $34.99 per month.

Their other plan features are:

 

Interactive Plan

Ultimate Plan

Email and Text alerts

Yes

Yes

Crash and Smash Protection

Yes

Yes

Remote Access and Control

Yes

Yes

Light Control

Yes

Yes

Image sensor

Yes

Yes

Geo Location Services

Yes

Yes

Live Video Streaming

 

Yes

Motion Activated Video

 

Yes

HD and Night Vision Capabilities

 

Yes

Automated Door locks

 

Yes

Energy Management Control

 

Yes

Cost

$44.99 per month

$49.99

Frontpoint Security Customer Ratings

Frontpoint Security has very good customer ratings. TopTenReviews.com rated them 9.13 out of 10 and an excellent rating of 9.1 / 10 on TrustPilot.com with the following customer comments:

  • Smooth is the best word to describe the whole process. Installation was a snap and now with the app on my phone, it takes no effort to feel secure! Would definitely recommend!”
  • Set-up was incredibly easy, and the agents were both knowledgeable and friendly when we called to activate the service. They took the time to answer all of our questions and made sure that we had the right equipment for our house.”
  • Customer service was very helpful with picking out the right security equipment for my needs. Equipment arrived quickly. Set up was easy. When I was ready to activate customer service walked me thru activation process. The whole process was very easy. I received a follow up call to make sure everything was ok. I decided to order a couple of extra sensors. Had no problems with activation. Would definitely recommend Frontpoint to anyone thinking of security system.”

Frontpoint Security replies to all customer problems on TrustPilot.com.

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